Monthly Shopify Retainers

Monthly Shopify retainers for brands that need senior execution, not ticket-based support.

Configurate gives your team a consistent monthly block of Shopify development, CRO strategy, UX direction, QA, and site improvement capacity. Each month, we help prioritize the work that matters most, ship approved improvements, resolve issues, and keep your store moving forward.

Who this is for

Built for Shopify brands with ongoing site priorities.

This retainer is designed for teams that need steady senior capacity across Shopify development, CRO, UX, QA, merchandising improvements, and release support.

  • Growing Shopify stores with recurring site improvement needs
  • Teams without enough internal Shopify development or CRO capacity
  • Brands with ongoing homepage, collection, product page, landing page, navigation, and merchandising priorities
  • Marketing and ecommerce teams that need implementation support, not just recommendations
  • Stores that want a clearer monthly roadmap for site improvements

Plan options

Choose the monthly capacity that matches the pace of site improvement.

Pricing and hours stay transparent, but the work is managed around priority, impact, and the type of Shopify improvement your team needs most.

Option 1

Core Support

A focused monthly plan for Shopify support, QA, issue resolution, smaller conversion improvements, and monthly prioritization.

$6,500/month
40 hours/month

Best for

  • Ongoing Shopify theme support
  • Bug fixes and issue resolution
  • QA and site cleanup
  • Small CRO improvements
  • Minor homepage, collection, product page, and landing page updates
  • Monthly prioritization and planning

Option 2

Recommended

Growth Optimization

The best balance of strategy and implementation for stores that want steady monthly improvement across CRO, UX, development, QA, and site optimization.

$9,500/month
60 hours/month

Best for

  • Ongoing CRO strategy and implementation
  • Shopify development support
  • UX and content improvements
  • Collection, product page, homepage, and landing page updates
  • Navigation and merchandising improvements
  • Faster turnaround on monthly priorities
  • Maintaining a prioritized site improvement roadmap

Option 3

Strategic Site Partner

For brands that need a senior Shopify site partner, not just support capacity. This plan provides heavier execution, faster prioritization, deeper CRO ownership, and more proactive site improvement planning.

$12,500/month
80 hours/month

Best for

  • Heavier monthly development execution
  • Larger Shopify theme improvements
  • Faster turnaround on site priorities
  • Deeper CRO roadmap ownership
  • Campaign, promotional, and seasonal support
  • More regular site monitoring
  • More frequent UX and merchandising recommendations
  • Larger release planning and stakeholder visibility

Monthly output

What you can accomplish each month

Every month is prioritized around business impact, urgency, and available capacity. These examples show the type of work each plan can typically support.

Example month on Core Support

  • Resolve Shopify theme, layout, or front-end issues
  • QA key customer journeys across mobile and desktop
  • Implement small approved conversion improvements
  • Clean up minor homepage, collection, product page, or landing page issues
  • Review current site friction and prioritize next fixes
  • Provide a monthly summary of completed work

Example month on Growth Optimization

  • Review analytics and identify conversion opportunities
  • Improve a key template such as PDP, collection, homepage, or landing page
  • Build or update Shopify theme sections
  • Improve navigation, merchandising, or customer education
  • QA and release approved improvements
  • Maintain a prioritized CRO and site improvement roadmap

Example month on Strategic Site Partner

  • Own the monthly site improvement roadmap
  • Ship larger theme, template, campaign, or merchandising updates
  • Review high-value customer journeys and conversion paths
  • Support promotional, seasonal, or product-launch priorities
  • Provide more detailed planning, reporting, and stakeholder visibility
  • Keep larger site initiatives moving with senior prioritization

Plan details

Detailed plan breakdowns

Each plan can flex month to month, but these allocations show how capacity is commonly distributed across Shopify development, CRO, UX, QA, and planning.

Option 1

Core Support

A focused monthly plan for Shopify support, QA, issue resolution, smaller conversion improvements, and monthly prioritization.

Estimated monthly allocation
Shopify development / theme support
16-20 hrs
CRO review and recommendations
8-10 hrs
UX / content / merchandising direction
4-6 hrs
QA and issue resolution
6-8 hrs
Planning and reporting
2-4 hrs

Shopify Support and Maintenance

  • Theme updates and section adjustments
  • Bug fixes and front-end issue resolution
  • Mobile layout fixes
  • Basic performance cleanup
  • App-related front-end adjustments
  • Minor feature improvements

Light CRO and UX Improvements

  • Light analytics review
  • Conversion opportunity review
  • Identification of clear friction points
  • Small CRO recommendations
  • Implementation of approved lower-lift updates
  • UX, content, and merchandising direction for smaller improvements

QA and Site Cleanup

  • Mobile and desktop QA
  • Browser checks
  • Theme regression checks
  • Layout cleanup
  • Customer journey review
  • Review of user-facing bugs or inconsistencies

Monthly Planning

  • Monthly priority list
  • Recommended task order
  • Capacity-based planning
  • Summary of completed work
  • Planning for the next month's updates

Option 2

Growth Optimization

The best balance of strategy and implementation for stores that want steady monthly improvement across CRO, UX, development, QA, and site optimization.

Estimated monthly allocation
Shopify development / theme support
24-30 hrs
CRO analysis and roadmap
10-12 hrs
UX / wireframes / content direction
8-10 hrs
QA and issue resolution
8-10 hrs
Planning and reporting
4-6 hrs

Everything in Core Support

  • Shopify theme updates
  • Bug fixes
  • QA
  • Site support
  • Light analytics review
  • CRO recommendations
  • Homepage, collection, product page, and landing page improvements
  • Monthly prioritization

Ongoing CRO Roadmap

  • Monthly CRO review
  • Prioritized optimization roadmap
  • Conversion opportunity review
  • Friction-point analysis
  • Landing page recommendations
  • Product page improvement planning
  • Collection page improvement planning
  • Navigation and search improvement recommendations
  • Promotional and seasonal optimization recommendations

Shopify Development and Implementation

  • New or improved theme sections
  • Collection page enhancements
  • Product page enhancements
  • Homepage section updates
  • Landing page builds or updates
  • Navigation improvements
  • Merchandising-focused updates
  • Mobile UX improvements
  • Site speed and UX cleanup
  • App integration support
  • Shopify theme polish

UX and Content Direction

  • Homepage section recommendations
  • Product page content structure
  • Collection page hierarchy
  • Navigation and menu recommendations
  • Promo and sale page improvements
  • Trust-building content recommendations
  • Product education improvements
  • Wireframe-level direction when needed

QA and Release Support

  • Pre-release review
  • Mobile QA
  • Desktop QA
  • Browser checks
  • Theme regression testing
  • Layout cleanup
  • Issue resolution after updates go live
  • Release support for monthly improvements

Monthly Planning and Reporting

  • Monthly roadmap
  • Prioritized task list
  • Summary of completed work
  • Recommendations for the next month
  • Progress review
  • Light performance reporting
  • Async communication around active priorities

Option 3

Strategic Site Partner

For brands that need a senior Shopify site partner, not just support capacity. This plan provides heavier execution, faster prioritization, deeper CRO ownership, and more proactive site improvement planning.

Estimated monthly allocation
Shopify development / theme support
34-40 hrs
CRO analysis and strategy
14-16 hrs
UX / wireframes / content direction
10-12 hrs
QA and issue resolution
10-12 hrs
Reporting / stakeholder planning
6-8 hrs

Senior Site Partnership

  • Everything in Growth Optimization
  • Monthly roadmap ownership
  • Faster request triage
  • Priority sequencing across larger initiatives
  • More proactive issue and opportunity monitoring
  • Executive-style summary reporting

Larger Monthly Development Capacity

  • New template builds
  • More advanced theme updates
  • Larger homepage or landing page revisions
  • More complex product page improvements
  • Collection page system improvements
  • Navigation and mega menu refinements
  • Custom section development
  • Site-wide UX refinements
  • Deeper app integration support
  • Larger release planning

Deeper CRO Ownership

  • More detailed monthly opportunity review
  • CRO backlog management
  • Prioritized CRO roadmap management
  • More frequent recommendations
  • Deeper analytics review
  • UX issue identification
  • Content and merchandising recommendations
  • Conversion-focused QA
  • Review of high-value customer journeys

Campaign and Seasonal Readiness

  • Sale page support
  • Promotional landing page updates
  • Seasonal merchandising updates
  • Gift guide support
  • Holiday campaign page support
  • Product launch page support
  • Email/SMS landing page alignment
  • Paid traffic landing page support

Proactive Site Monitoring

  • Regular front-end checks
  • Mobile experience review
  • Key page monitoring
  • Conversion path review
  • Layout and usability checks
  • Site issue identification
  • Opportunity notes before issues become larger problems

Planning and Stakeholder Support

  • Larger initiative planning
  • Weekly or biweekly priority check-ins if needed
  • More detailed status updates
  • Request review and prioritization
  • Campaign readiness planning
  • Quarterly CRO strategy review
  • Stakeholder visibility around upcoming releases

Trust

Built for ongoing Shopify improvement

Senior Shopify execution

Support across theme development, UX improvements, QA, CRO recommendations, and monthly site priorities.

Clear monthly prioritization

Work is organized around business impact, urgency, and available monthly capacity.

Implementation, not just advice

Recommendations can move directly into approved design, development, QA, and release work.

Process

How the retainer works

1

Review priorities

We review open requests, upcoming campaigns, site issues, analytics signals, and improvement opportunities.

2

Prioritize the month

Work is ranked by business impact, urgency, and available retainer capacity.

3

Design, build, QA, and release

Approved improvements move through implementation, review, QA, and release support.

4

Report and plan ahead

Each month ends with a summary of completed work and recommended next priorities.

First 30 days

What happens in the first 30 days

  • Site, theme, analytics, and UX review
  • Priority backlog creation
  • First-month execution plan
  • Implementation of approved high-impact fixes
  • End-of-month summary and next-month roadmap

Positioning

Why this is different from basic Shopify support

Basic support keeps a store maintained. This retainer is designed to keep a store improving. Monthly capacity can cover development, CRO, UX direction, QA, merchandising improvements, planning, and reporting, so your team is not managing separate vendors for every site priority.

  • Senior Shopify development support
  • CRO-informed prioritization
  • UX and merchandising direction
  • QA and release support
  • Monthly roadmap planning
  • Implementation capacity for approved improvements

Fit

This is probably not the right fit if:

  • You only need a one-time bug fix
  • You need 24/7 emergency support
  • You are looking for the lowest-cost development resource
  • You do not have enough active site priorities to use monthly capacity
  • You need a full redesign or replatform that should be scoped separately

Terms

Retainer terms

Clear monthly scope, billing, and support expectations before work begins.

Minimum monthly commitment: 40 hours
Most stores start with 60 hours/month
Initial commitment: 3 months
Monthly payment is due at the start of each month
Hours reset each month
Extra hours are only added with approval
Work is prioritized by business impact, urgency, and available monthly hours
Larger projects can be scoped separately when they exceed monthly capacity
Third-party app fees, software costs, and platform fees are not included
24/7 emergency support is not included

Capacity

Additional hours

Extra approved hours are billed at $175/hour. Discounted hour blocks are available when a month needs more capacity.

10 additional hours$1,750$175/hr
15 additional hours$2,500about $167/hr
20 additional hours$3,300$165/hr

FAQ

Frequently asked questions

Which plan should most stores start with?+

Most growing Shopify stores start with Growth Optimization because it balances CRO strategy, development, UX direction, QA, and monthly planning.

What happens if we need more than our monthly hours?+

Extra hours are only added with approval. You can add individual hours at $175/hour or choose a discounted block when a month needs more capacity.

Do unused hours roll over?+

Hours reset each month. This keeps the retainer focused on active monthly prioritization and consistent progress.

Can larger projects fit into a retainer?+

Sometimes. Larger initiatives can be planned across monthly capacity or scoped separately when they exceed the retainer.

Is 24/7 emergency support included?+

No. This retainer is designed for planned monthly site improvement, approved support requests, QA, issue resolution, and conversion-focused work.

Do third-party app or platform fees count toward the retainer?+

No. Third-party app fees, software costs, and platform fees are not included.

Can this include CRO recommendations and implementation?+

Yes. The retainer can include CRO review, UX recommendations, implementation, QA, and release support depending on the selected plan and monthly priorities.

Get started

Ready to keep your Shopify store moving forward?

Choose a monthly retainer that gives your team senior Shopify development, CRO, UX, QA, and site improvement capacity without managing every request as a one-off project.